saas tool - SEO Calling https://www.seocalling.com SEO Agency #1 Best Affordable SEO Services UK, USA | Top SEO Company Tue, 18 Jul 2023 10:35:15 +0000 en-GB hourly 1 https://wordpress.org/?v=7.0 https://www.seocalling.com/wp-content/uploads/2021/03/5b0e65a6-5c0c-47bf-8f66-b62f91d3c730_200x200-removebg-preview.png saas tool - SEO Calling https://www.seocalling.com 32 32 SurveyMonkey Vs SurveySparrow (Head to Head) Reviews – Comparison https://www.seocalling.com/surveymonkey-vs-surveysparrow-reviews-comparison/ Sun, 08 Aug 2021 18:09:01 +0000 https://www.seocalling.com/?p=31185 SurveyMonkey Vs SurveySparrow Review 2021- Comparison SurveyMonkey and SurveySparrow are the two survey’s market leaders in the market. However, both have excellent reviews in different terms. When we try to explore the right survey solution for you, we will look at the software’s ratings, features, pricing, customer reviews, and all other attributes that meet your […]

The post SurveyMonkey Vs SurveySparrow (Head to Head) Reviews – Comparison first appeared on SEO Calling.

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SurveyMonkey Vs SurveySparrow Review 2021- Comparison

SurveyMonkey and SurveySparrow are the two survey’s market leaders in the market. However, both have excellent reviews in different terms. When we try to explore the right survey solution for you, we will look at the software’s ratings, features, pricing, customer reviews, and all other attributes that meet your needs. So, this guide will compare SurveySparrow with SurveyMonkey by considering all the specifications to help you find your required match. SurveyMonkey is the old market leader, but SurveySparrow is not less than a golden child in the survey’s market.

Let’s compare and see SurveyMonkey Vs. SurveySparrow- which one is better?

Rating Review (SurveyMonkey vs SurveySparrow)

In terms of rating, users rate SurveySparrow with 4.7/5 stars and SurveyMonkey with 4.5/5 stars. Most prominently, 66.3% of SurveySparrow reviews are done by small businesses that prefer using SurveySparrow to fulfil their business needs, and these small organizations submit 34.6% of SurveyMonkey reviews.

Compare SurveyMonkey Vs SurveySparrow

When assessing the two survey solutions, reviewers found SurveySparrow more easier to use, and more conversational. Reviewers also preferred doing business with both SurveyMonkey and SurveySparrow. Lets Compare in detail between these two:

  • Reviewers felt that SurveyMonkey meets the needs of their business better than SurveySparrow.
  • When comparing quality of design and ongoing support, reviewers felt that SurveySparrow is the preferred option.
  • For feature updates and roadmaps, effectiveness our reviewers preferred the direction of SurveySparrow over SurveyMonkey.
Survey-monkey reviews 2021 vs SurveySparrow
surveysparrow reviews 2021

SurveyMonkey Vs SurveySparrow Overall Reviews 2021

SurveyMonkey

See Pricing

Answering few questions to help SurveyMonkey Community

SurveySparrow

See Pricing

Answering few questions to help SurveySparrow Community

Star Rating

Market Segment

Entry Level Price

Reviews 4.5
★★★★★ 4.5/5

Small-Business (34.6% of reviews)

$25 / month / user

Reviews 4.7
★★★★★ 4.7/5

Small-Business (66.3% of reviews)

19$ / month / user

Pricing

Both SurveySparrow and SurveyMonkey offer free trials to users to first get an overall software experience in free before buying it. But the duration of payments for premium plans varies.

SurveyMonkey has basically 3 plan categories from Business Plans to Buy Targeted Responses. Let’s check it out what SurveyMonkey has in its plan bucket.

SurveySparrow offers 4 unique plans ranging from Free to Elite along with NPS Plans and 360 Assessments. In addition, each plan comes with more advanced features and services.

Personal Plan

Standard $35, Advantage Annual 34$, Premier Annual 99$ monthly per user

Personal plan

Free $0, Basic $19, Premium $29 monthly per user

Business Plan

Team Advantage $25, Team Premier $75, Enterprise (Custom) monthly per user

Business Plan

Business Plan $99, Enterprise $499, Elite (Custom) monthly per user

Buy Targeted Responses

Custom Vendor

NPS Plans

Free $0, NPS Basic $99, NPS Premium $249, NPS Enterprise (Custom) monthly per user

360 Assessments

$79 per assessment, $790 per year

Free Trial

Free Trial

Ratings

Quality of Support

5.3(219)

5.7(109)

Ease of Doing Business With

5.4(103)

5.8(52)

Is Product headed in the right direction?

5.0(260)

5.8(115)

Ease of Setup

5.2(104)

5.6(50)

Ease of Admin

5.5(106)

5.8(52)

Ease of Use

5.8 (266)

6.0 (116)

Meets Requirements

6.1 (264)

6.0 (114)

Features

Both SurveySparrow and SurveyMonkey have some common features that make them alike and some uncommon features that distinguish them both. Let’s check out!

Email Marketing

Email and SMS Marketing

Data Import and Export

Data Import and Export

Project Management

Sub-accounts within a Parent account

Tools for Data Analysis

Projects and Tasks Management

Mobile surveys

Tools for Data Analysis

Skip Logic

Mobile-first surveys

Customized URLs for surveys

Question Branching

Question Library

Customized URLs for surveys

AB Testing

Display Logic

Access Control

Embedded Surveys

CRM

Skip Logic

Benchmarking

Supports Multimedia usability

Notes and Commenting

360 degree feedback

Content Library

Automated Scheduling

Customized Templates

Anonymous Feedback

Email Tracking

Benchmarking

Multi-channel data distribution

Chat/bot surveys

Online Polling

Contact Management

Supports Multimedia usability

Customer Segmentation

Survey builder

Centralized Dashboard

Trend analysis

Customized Templates

Third-party integrations

Data Visualization

Multi-lingual surveys

Knowledge Management

Real time data and results

Multi-channel data collection and distribution

Net Promoter Score

NPS surveys

-

NPS of employees and customers

-

Panel management

-

Paper based

-

Preview functionality

-

Pulse surveys

-

Progress tracking

-

Reporting and Statistics

-

Response Quotas and Validation

-

Survey builder

-

Text Analysis

-

Text field

-

Third-party integrations

-

Multi-lingual surveys

-

File upload

-

Automated save and resume for respondents

-

Auto scoring

-

Multiple and customized “Thank you” pages

-

Offline survey kiosk

Pros

SurveyMonkey has also been used for various purposes like for gathering data and information, assessing the best time for the meeting, collecting opinions and views and many more. Here are the Top Advantages:

SurveySparrow are preferred widely for small business survey-makers. That’s why SurveySparrow considered as one of the best alternative to Surveymonkey. Here are the Top Advantages: 

  • Templates are very efficient to create a survey.
  • Easy to share surveys.
  • Quite inexpensive to take start with.
  • You can include company branding style in surveys.
  • It is fast and gives quick feedback.
  • Worked well with NEON CRM
  • Provide results comprehensively in which diagrams and graphs are included.
  • Have a chance to test survey before sending it out live to the end-user.
  • Have multiple ways to answer questions like paragraphs, short answers, radio buttons, ranking orders, multiple-choice questions etc.
  • NPS Measurement
  • Users also use it for lead generation
  • Serve as the best resolution for Typeform issues.
  • Gets feedback from customers in a fashioned way
  • Possess user-friendly interface
  • It’s super easy to set up and customize
  • Flexible with great questions optionality
  • Deals with outsized information measure
  • Gathers client’s straightforward assessments
  • Wraps up numerous studies
  • Offers simpler survey studies to complete
  • Easy to deploy into other platforms
  • No learning curves are needed right before start using it
  • Have a shortcut to share surveys to Facebook and Twitter
  • An array of easy survey distribution options
  • Conversational style offers a chat-like experience
  • Top-notch analytics and reports
  • Offline data collection is undeniably incredible
  • Display logic saves your time by automatically asking certain relevant questions after tracking the responses.
  • Signup is relatively easy with 2 or 3 simple steps
  • Prompt replies of chat services

Cons

  • There are limitations in the mobile interface as compared to the desktop interface.
  • It needs more mobile programming functionalities
  • Quite inexpensive to take start with.
  • Absence of Artificial Intelligence to match topics, questions, respondents with the survey
  • Send reminders to just individual and not groups
  • Some of the survey options ask you to enter HTML codes to avail the services
  • WordPress is not seamless like other services
  • Allows to change colours but within the given options
  • Occasionally you will find some glitches while using the tool
  • Limited styles of questions in formatting
  • Not a perfect match for UX researches where you need more specific web-design feedbacks
  • Need to unsubscribe from email communications once you login
  • Lack of flexibility and difficulty to program more elegant surveys
  • All surveys start with some boring routine questions which gives you a feeling of being pissed off quite often
  • Not perfectly adaptable with MS access
  • Renaming is only available in Enterprise subscription
  • Unable to see the visual view of the survey without going from the start of the edits
  • Customer service replies slow sometimes
  • No advanced features of Email Marketing
  • Chat themes don’t support detailed answers given in multiple rows
  • Doesn’t allow you to handle tasks in bulk like copying lists etc. Limited randomization features
  • Limited randomization features
  • The drag and drop question box is buggy and not properly aligned
  • You may find glitches and bugs sometimes during your software use

Survey Management

Survey Builder

Response : 310 86%
Response : 176 87%

Question Types

Response : 250 79%
Response : 110 82%

Templates

Response : 80 84%
Response : 107 84%

Survey Distribution

Response : 52 79%
Response : 45 80%

Reviews Company Size

If you want to know for your business size, which survey-builder will be more suitable out of these two? Here’s help!

Small-Business
(50 or fewer emp.)

34.9%
67%

Mid-Market
(51-1000 emp.)

57.9%
53%

Enterprise
(> 1000 emp.)

25%
20%

Supported Languages

SurveySparrow possesses great flexibility in this regard. Multilingual surveys are one of the best features of SurveySparrow, which you can utilize to reach a wider audience by breaking a language barrier. Also, the audience has the flexibility to prefer the language they want to submit their answers in.

Whereas, SurveyMonkey lacks this quality as the surveys are only available in one language. 

Let’s explore the languages supported by both survey-makers!

English

English

-

Chinese

-

German

-

Hindi

-

Spanish

-

Japanese

-

French

-

Turkish

-

Polish

-

Swedish

-

Portuguese

-

Dutch

-

Italian

-

Russian

Survey Unique Categories

Both SurveySparrow and SurveyMonkey are preferred and widely used survey-makers, but they both have some specialities.

  • SAP Store
  • CX Solution
  • Marketing Solution
  • Online Form Builder
  • Employee Management
  • Customer Experience Tools

Supported Devices and Platforms

Windows

Windows

Macintosh

Linux

Android

Macintosh

IOS

Android

Web-based

IOS

-

Web-based

Integrations

Integrations with third-party apps ease a heavy load of work you would never want to carry by yourself. Both SurveySparrow and SurveyMonkey provide integrations with different apps.

Gmail

Google Drive

HubSpot CRM

AWeber

MailChimp

Facebook Pixel

Salesforce Sales Cloud

Google Analytics

Slack

Google Sheets

WordPress

Google Tag Manager

Zapier

HubSpot

Zendesk

Intercom

Marketo

MailChimp

HootSuite

Monday.com

Piktochart

Power BI

Eventbrite

Salesforce

Microsoft Team

Slack

CleverReach

SurveySparrow Audience

Ambassador

Teams

Google Sheets

Zendesk

Google Forms

Rybbon

Trello

Stripe

Active Campaign

Zapier

Data Cracker

WordPress

Emma

Webhooks

Freshdesk

Freshdesk

DataHero

Microsoft Teams

Drop Thought

-

INinbox

-

Wise.NET

-

Google Drive

-

Customer Support

Email or Help desk

Email or Help desk

Phone Support

Phone Support

Knowledge-base

Tickets

Chat

FAQs/Forum

24/7 Live Support

Knowledge-base

-

How-to Video guides and tutorials

-

24/7 Live Support

Training

Webinars

In-Person

Documentation

Webinars

Live Online training

Videos

-

Documentation

-

Live Online training

Videos

What your employees, Customer really think about you? Your customers are happy or satisfy or can be potential? Will my product successful or flop. SurveyMonkey is there to help.

SurveySparrow turn your surveys into 100% conversations and create better experience with your customer and employees.

User Rating Summary (SurveyMonkey Vs SurveySparrow)

As you know, customer reviews help you know either you should trust a product and go for it or not. So, here are some reviews of customers included about both SurveySparrow and SurveyMonkey to help you which software you should pick at first place.

SurveySparrow Reviews

Well, in terms of research and user-friendly interface, many people find it super convenient and flexible to work on.

Gary Shouldis, a Founder and CEO of 3Bug Media, got obsesses with SurveySparrow chat-style survey format and highly recommended it to get increased response rates.

SurveySparrow Reviews

SurveyMonkey Reviews

People also love SurveyMonkey to create and share the surveys and interpret the findings. So here we have included some reviews for your ease to trust. You can also use one of the SurveyMonkey alternatives if SurveyMonkey does not  exactly meet your needs.

surveymonkey reviews

Awards (SurveySparrow vs SurveyMonkey)

Awards surveysparrow
SurveySparrow
surveymonkey award 2021

SurveyMonkey

Personal Recommendation

You’ve been through all the necessary details before assessing any survey solution out of SurveyMonkey and SurveySparrow. Undeniably, you will find them both equally easy to use.

However, when it comes to easy setup and administration, you should go for opting SurveySparrow. Recurring surveys, supported languages, chat/bot, display logic, customization and editing the built-in themes are more extensive, advanced and flexible features in SurveySparrow than SurveyMonkey.

Also, the ratings and reviews of users are quite satisfactory about SurveySparrow as you can see it. Users have been preferred SurveySparrow to do business with. Even when comparing the ongoing quality of products, roadmaps and feature updates, SurveySparrow is still dominant over SurveyMonkey in this regard.

Moreover, though SurveyMonkey is cheaper than SurveySparrow in pricing, SurveySparrow has a variety of plans that are particularly useful for measuring customer sentiments and employee performance. So, suppose you want to target a mobile audience even in internet-free areas and increase your response rate by offering a chat-like experience. In that case, we will recommend you to go for SurveySparrow without any further wait!

Read more: Survey Sparrow Reviews 2021: Why It is better than Survey Monkey?

The post SurveyMonkey Vs SurveySparrow (Head to Head) Reviews – Comparison first appeared on SEO Calling.

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